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The Patch

Certified Technicians Deliver a Higher First Time Fix Rate, Keeping Downtime and Cost Low.



Technician Training Classes

One main reason for our existence is to promote the highest standards of professional service in order to improve our members’ businesses. Continuous education and training are top priorities in the foodservice industry. To help meet these needs, CFESA has developed two extensive training programs for foodservice equipment technicians.

Our technician training and testing programs cover gas, electric, steam and ware-washing commercial food equipment. All CFESA technician training programs include classroom and hands-on education, and testing on the ability to identify, troubleshoot and repair problems on many types of equipment. Because manufacturer’s provide the latest equipment for our use in training sessions the students are assured they are being taught current and relevant information.

Manager Training Classes

Our Service Manager Training class is a three day course specifically designed to assist service managers in doing their jobs better, from planning to completion. This course is open to any manager in the foodservice industry because it focuses on customer service and the problem solving aspects that are a part of every manager position, whether it be in a service company, manufacturer or otherwise. The fee for the class is $750.00 for members and $1300.00 for non-members.

Customer Service Training Videos

Working with the National Association of Food Equipment Manufacturers, we have developed a series of training videos. These videos demonstrate the importance of and proper methods of good customer service, and are available through our headquarters.

Tech*Train Services Corporation - You may order Tech*Train Manuals directly from the publisher.