The CFESA Difference

When a piece of equipment goes down in your kitchen, who do you call? With a network of nearly 3,000 Certified Technicians throughout North and South America, consider calling a CFESA member company. CFESA member companies and their technicians are dedicated to being the best in the foodservice industry. You can count on our Certified Technicians, who deliver a higher first time fix rate, to keep your kitchen up and always running.

The Commercial Food Equipment Service Association promotes excellence in service through technician training and certification programs.

CFESA’s Technician Training program:

  • Addresses the need for continuous technician education
  • Provides extensive hands on training courses
  • Focuses on technicians who have been in the foodservice industry for one to three years
  • Covers the basic elements of electric, gas, steam and refrigeration repair, troubleshooting and preventative maintenance procedures
  • Teaches important customer service skills necessary to develop trust-based relationships
  • CFESA’s Technician Certification program:

  • Certifies technicians upon successful completion of rigorous exams in the fields of electric, gas, steam and refrigeration
  • Promotes quality service, trust and professionalism in the industry
  • Enhances first time fix rates
  • Enables the achievement of Master Certified Technician status when technicians earn certifications in three of the four fields
  • It is because of our commitment to excellence that CFESA Certified and Master Certified technicians wear the CFESA patch with pride. Make sure the next technician who works on your commercial kitchen equipment has the CFESA patch – that’s the CFESA Difference.


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    3605 Centre Circle
    Fort Mill, SC 29715
    Phone: 336.346.4700  Fax: 336.346.4745