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The Patch

Certified Technicians Deliver a Higher First Time Fix Rate, Keeping Downtime and Cost Low.

 
 

Training

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Management Training

 

 

Registration is now open: 2017 Management Training

Management Level 1 Course

Management Level 1 training is a three-day course specifically designed to assist managers in their daily activities from planning to completion. This course is available to any type of manager within the food service repair industry. The class focuses on the daily operations of the commercial kitchen repair industry as well as customer service and problem solving aspects of every managers’ position.

Who Should Attend?

  • Entry Level Managers
  • Mid-Level Managers

 

Instructor

Philip Kaiser / Ecolab

Course will Cover These Topics and More:

  • How Do We Motivate People?
  • Coaching and Counseling
  • Are We Losing Good People?
  • The Problem Solving Process
  • SWOT Analysis, Usage and Implementation
  • Does Customer Service = Value?
  • Management vs Leadership
  • Personnel: Hiring, Firing, Maintaining
  • Characteristics/Traits of Leaders - What Type of Manager Are You?

Management Level 2 Course

Management Level 2 training is a two-day course designed to expand the skill-set of upper management and owners of food service repair companies. This class focuses on company growth, industry relationships, and organization.

This class is limited to 15 participants

 

Who Should Attend?

  • Upper Level Managers
  • Owners

 

Instructor

Bruce Hodge / President of General Parts Group

Course will Cover These Topics and More:

  • Company Vision
  • Service
  • Parts
  • Growth
  • Hiring & Retaining
  • Evaluating Your Organization
  • Strategic Planning
  • Problem Solving
  • Management Vs. Leadership
  • Manufacturer Relationships
  • State of the Industry

 

Entry - Middle Management

May 2 - 4, 2017

THIS CLASS IS NOW FULL.

PLEASE CLICK THE LINK BELOW TO BE ADDED TO THE WAITING LIST.

Follow this link to book your Hotel Room:

CFESA-Managment1

Upper Management & Owners

September 26 & 27, 2017

Follow this link to book your Hotel Room:

CFESA-Managment2

New Training Refund Policy Effective Jan. 1, 2017:
(applies to ESGW, Refrigeration, & Management Training)
 
There will be no refunds issued for any CFESA training classes. If a company is not able to send their participant to the course, 50% of the course registration fee will be automatically forfeited. The remaining 50% registration fee will be applied to a credit that may be utilized towards another class. The credit must be utilized within 6 months or it will be automatically forfeited.

 

Course Information


Location:
CFESA Headquarters, Fort Mill, SC

Time: 8:00am - 5:00pm

Local Airport: Charlotte/Douglas Airport (CLT)

Hotel:
Hilton Garden Inn Charlotte Pineville
425 Towne Centre Blvd, Pineville, NC 28134
(704) 889-3279

Attendee Responsibilities

  • Responsible for making your own hotel reservations
  • Responsible for your own meals each evening
  • Responsible for making your own airplane reservations
  • Responsible for transportation to and from the hotel

Registration Fee

$750.00 per attendee for CFESA Members, $1300.00 per attendee for non-members.
Your registration fee covers all course materials, a continental breakfast, lunch and beverages and snack for each day of the course.

 

New Training Refund Policy Effective Jan. 1, 2017:
(applies to ESGW, Refrigeration, & Management Training)
 
There will be no refunds issued for any CFESA training classes. If a company is not able to send their participant to the course, 50% of the course registration fee will be automatically forfeited. The remaining 50% registration fee will be applied to a credit that may be utilized towards another class. The credit must be utilized within 6 months or it will be automatically forfeited.



As a representative of my company I understand that by completing and submitting this CFESA no Solicitation Tolerance Policy my company and all its employees agree that no solicitation of technicians or employees of any kind will take place before, during or after the training sessions. If this does happen all of my employees will no longer be eligible for CFESA Certification.

If you would like more information contact Linda Riley at LRiley@cfesa.com.